How To Book



Prior to Booking

Prior to booking a place on any of our courses or workshops we would recommend you follow the steps below.


 
  • For current course costs and dates, please refer to our website – www.mscm.co.uk

  • Before booking onto the course, please ensure you have read the course content, to ensure the course will meet your training needs. It is important to read the course descriptions carefully.

  • Some of our courses are only open to qualified therapists and some require you have certain knowledge/experience in order to attend. You will need to check that you have the necessary level of competence and prerequisite qualifications to be able to achieve the objectives of your chosen course. If in doubt please contact us on 0208-429-2895.

  • If a course registration/booking form is completed by an individual other than the named candidate, it is the responsibility of the employer/person booking to ensure the candidate is suitable for the course and has the relevant experience.

  • It is also your responsibility to ensure that the course you are studying with MSCM Training Ltd will be recognised by your current insurer, employer or future/prospective employer.

  • MSCM Training Ltd provides training courses that are verified by IPTI and recognised by most of the main professional bodies. However – there are a multitude of organisations, associations and professional bodies operating in the UK and it is impossible for us to check all of them for each of our courses or workshops. We recommend you check with your own organisation prior to booking if you require their approval.

  • Please note MSCM is a private training provider classes may be scheduled to run within school holidays so please check and plan before enrolling and committing to a course.

  • By booking a course you are agreeing to be bound by the terms and conditions – please ensure you have read and understood these before booking your course. See MSCM Terms and Conditions


How to Book

To reserve a place on any MSCM course or workshop you must supply name, address, contact telephone number and email address together with details of your chosen course or courses. This information will be used by MSCM to administer your booking.

To secure your place this information must be accompanied by a payment for either the full amount (for one day or half day workshops) or a deposit payment (available on longer courses).

 

You have several options available to you to book and pay for a course with MSCM:


  • On-line:
    The quickest and easiest way to secure your place instantly is to book online. You can book all of our courses online at www.mscm.co.uk - see each course page for details.
  • By Telephone:
    If you’d prefer not to book online just give us a call on 0208-429-2895 during office hours - we're always pleased to talk to you. If you're booking a number of courses and workshops at one time and wish to arrange an instalment plan to spread the cost - please telephone rather than book on-line.

Methods of Payment

 
  • Credit card or debit card:
    We accept all major credit cards and debit cards
  • Direct Bank Transfer:
    Call us to reserve your course place and we’ll supply bank details and a reference to use when doing your transfer
  • Cheque:
    Call us to reserve your course place then send us your cheque payable to MSCM Training Ltd. Only cheques which have 'cleared' will be treated as received.
  • By Cash: 
    Cash payments are also accepted.

Invoicing

 

If your employer is going to pay for your course and you need an invoice just contact us with all of the details and we can arrange this for you. If your employer decides to sponsor your course, it’s great news for the both of you! They receive a more highly trained and experienced employee at the end of your course and a fantastic return on investment.

What Happens Next?



All bookings

 

Your place on a course will only be confirmed once payment is received.

You will be able to view course joining details and other relevant course information in the members area when you log in. You will only be able to view details for the courses you have booked and have a confirmed place on.


Bookings with deposits and single balance payment

 

When you make a provisional booking and pay a non-refundable deposit, a place will be reserved on the course. You will be advised in your confirmation letter the due date for the outstanding balance. Places on courses can only be guaranteed if the payment has been received.


Bookings with deposits and instalment plans

 

At MSCM, we recognise that it is sometimes helpful for people to be able to spread the cost of their training courses. For that reason, we have introduced an “Easy Payment Plan”, which allows you to pay us by interest-free instalments. The Easy Payment Plan makes budgeting for course expenses more flexible each month because it lets you pay in instalments every month on an interest free basis. To be eligible for the Easy Payment Plan, you must apply for the plan at or before commencement of your course.

We aim to make it as easy as possible for you to get started on your chosen course. After receiving your booking and deposit we will send you a suggested instalment plan. You complete this in full and return the signed agreement to accept the terms and conditions as set out in the document. You then set up a standing order with your bank in accordance with the agreement and send us confirmation. Upon receipt of your signed agreement and confirmation of standing order we will confirm your place on the course.

Please note that you will be entering into a legal agreement acknowledging you will make all the payments. If you have any reservations about this, you should seek independent legal advice. Your qualification will be not be awarded until the final payment is made.

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